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Terms & Conditions , Payment Methods 

Terms and Condition

Terms and conditions (“Terms”) are a set of legal terms defined by the owner of the website , Hi-Tech Marketing , Located at #5-1-545, Street Number 8, opposite Krishna Hospital, Troop Bazaar, Hyderabad, Telangana 500095 .They set forth the terms and conditions governing the activities of the website visitors on the said website and the relationship between the site visitors and the website owner.

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Terms must be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires Terms that are different from the Terms of a website only providing information.     

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Terms provide the website owner the ability to protect themselves from potential legal exposure.

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  1. Usage and Account Creation -                                                                                                                  Anyone in India , out of India , is allowed to use this website. The website is an operational e-commerce website that doesnot require customers to create an account with us . In case the user is creating an account willingly he/she may require to enter details like , Full name with surname , Email Address , Phone number , And delivery address . 

  2. Key commercial Terms offered to customers  -                                                                          This website is an e-commerce website operated by the Hi-Tech Marketing , Located at #5-1-545, Street Number 8, opposite Krishna Hospital, Troop Bazaar, Hyderabad, Telangana 500095 .So all kind of operations like delivery , packaging and Customer Support is done from here .

  3. Retention of right to change offering - This is just an e-commerce website , in case if there is any change in the price of the product , the website owners hold the right to cancel the order or charge the excess difference . All offers displayed on the website are subjected to the website owners and not the manufacturing companies of the respective products .

  4. Warranties & responsibility for services and products -                                                              All warranties will be mentioned in the description of the product , in case if there is any along with the product . All repair services booked with the store may cost , if not qualified for a warranty claim .

  5. Ownership of intellectual property, copyrights and logos -                                                    This website is owned by the owners of Hi-Tech Marketing , Located at #5-1-545, Street Number 8, opposite Krishna Hospital, Troop Bazaar, Hyderabad, Telangana 500095 . Any reusage of our property , images or logos may subject to criminal act and judicial prosecutions under the Hyderabad High Court .

  6. Right to suspend or cancel member account / Order -                                                            The website owners have the right to cancel or suspend any user account on the website , with their permission in case the member or the user has put up a request , and without their persmission if the member is found doing any wrong activity like ordering and cancelling the orders frequently . The website owners also have a right to confirm or reject any order , regardless to the payment recieved on the website . In case the website owners justify the product to be out of stock or out of manufacturing , the website owners have the sole right to cancel the order , and the customer gets a complete refund of the money paid by him for the particular bill or product as per the website owner's desicion .

  7. Indemnification -                                                                                                                                Person found to this subject will be prosecuted to the Hyderabad High Court and will be liable to direct compensation of the harm or loss caused by them . Incase any found , direct penelty without legal prosecutions will be defined by the owners of the website .

  8. Limitation of liability -                                                                                                                             The e-commerce website has limitations of liablity like once the product is delivered to the customer , if the product is defective , the E-commerce website will direct the customer to the right guidance , that means to the manufacturers of the product , as this is just an e-commerce website , and not any manufacturing company . All warranites of the products are covered by their respective companies and not the e-commerce website or their owners .

  9. Right to change and modify Terms - The website owners hold the right to change their terms of operation on ther website .

  10. Preference of law and dispute resolution - We always prefer a dispute resolution , in case of possiblity .

  11. Contact info - 

Business Name: Elesto

Email: info@elesto.in

Phone: +919347290144

Street address: #5-1-545, Street Number 8, opposite Krishna Hospital, Troop Bazaar

Country: India

State/region: Telangana 

City: Hyderabad

ZIP/postal code: 500095

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Expanded Terms and Conditions 

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These Terms and Conditions establish a legally binding agreement between you ("the user", "the visitor", or "the customer") and Hi-Tech Marketing ("the company", "we", "us", or "our"), the owner and operator of the Elesto website ("the website"). The website, located at [website address], is an e-commerce platform. By visiting, browsing, or placing an order through this website, you agree to be bound by these Terms.

Scope of Terms

These Terms set out the rules and regulations for using the Elesto website and govern the relationship between website visitors and the company. These Terms supplement our other policies, including our Privacy Policy, Shipping Policy, and Return and Exchange Policy, which are available on our website.

Protection of Our Rights

These Terms are designed to safeguard Hi-Tech Marketing and the Elesto website from potential legal liability. They establish clear guidelines for website usage and outline the rights and responsibilities of both our company and our customers.

Usage and Account Creation

  • Eligibility: Anyone within or outside of India may use the Elesto website.

  • Account Creation (Optional): While not mandatory, customers may optionally create an account to store their details for faster future checkouts. Required information for account creation includes full name, email address, phone number, and delivery address.

Key Commercial Terms Offered to Customers

  • Business Activity: The Elesto website is an e-commerce platform operated by Hi-Tech Marketing. All operational activities, including delivery, packaging, and customer support, are managed by Hi-Tech Marketing from their location at #5-1-545, Street Number 8, opposite Krishna Hospital, Troop Bazaar, Hyderabad, Telangana 500095.

Retention of Right to Change Offerings

  • Pricing: Hi-Tech Marketing reserves the right to change product prices at any time. If a price change occurs after an order is placed, we retain the right to cancel the order or contact the customer to pay the price difference.

  • Promotions: All promotional offers displayed on the website are at the sole discretion of the website owners and are not associated with the product's manufacturing companies.

Warranties & Responsibility for Services and Products

  • Product Warranties: Each product description will specify any applicable warranties, provided by the product manufacturer.

  • Repair Services: Repair services booked with Hi-Tech Marketing may incur costs if they are not covered under a valid warranty claim.

Ownership of Intellectual Property, Copyrights, and Logos

  • Website Ownership: The Elesto website and all its content (text, images, logos, etc.) are the intellectual property of Hi-Tech Marketing, located at #5-1-545, Street Number 8, opposite Krishna Hospital, Troop Bazaar, Hyderabad, Telangana 500095.

  • Unauthorized Use: Any unauthorized reproduction or use of our website content is strictly prohibited and may result in legal action under the jurisdiction of the Hyderabad High Court.

Right to Suspend or Cancel Member Account / Order

  • Account Suspension / Cancellation: Hi-Tech Marketing may suspend or cancel a user account at the user's request or if the user engages in activities deemed inappropriate, such as frequent order cancellations.

  • Order Cancellation: We reserve the right to cancel orders, even after payment has been received, if the product is determined to be out of stock or discontinued by the manufacturer. In such cases, the customer will receive a full refund.

Indemnification

  • User Responsibility: Any individual who causes harm or loss to Hi-Tech Marketing, the Elesto website, or other users through misuse of the website or violation of these Terms will be held liable.

  • Legal Action: We reserve the right to pursue legal action under the jurisdiction of the Hyderabad High Court against individuals who violate these Terms.

  • Direct Penalty: In addition to legal action, Hi-Tech Marketing may apply direct penalties for specific offenses, as determined by the website owners.

Limitation of Liability

  • Product Defects: After product delivery, Hi-Tech Marketing's liability is limited. Issues with defective products should be directed to the manufacturer for resolution under their warranty terms.

  • Role as a Marketplace: Please note that the Elesto website operates as an e-commerce platform and not as a product manufacturer. Warranties for purchased products are provided and honored by their respective manufacturers.

  • Note : 24 Hour Window time will be provide post delivery for any kind of claims on damage or wrong Product Delivered or any kind of fault identified .

  • Note : Incase of any proceeding for damage identified , or faulty product or any other issue , the maximum resolving time will be 30 Days ,

Right to Change and Modify Terms

  • Updates: Hi-Tech Marketing reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on the website with a revised effective date. It is the user's responsibility to periodically review the terms for any updates.

Preference of Law and Dispute Resolution

  • Resolution Preference: We strongly encourage amicable dispute resolution before pursuing legal action. Should a dispute arise, please contact our customer support for assistance.

  • Governing Law: In the event that a legal dispute cannot be resolved amicably, it will fall under the jurisdiction of the Hyderabad High Court.

Contact Information

  • Business Name: Elesto

  • Email: info@elesto.in

  • Phone: +919347290144

  • Street address: #5-1-545, Street Number 8, opposite Krishna Hospital, Troop Bazaar

  • Country: India

  • State/region: Telangana

  • City: Hyderabad

  • ZIP/postal code: 500095

Privacy Policy

This Privacy Policy is designed to transparently explain our data collection, use, and protection practices. We understand that privacy is paramount to our customers, and we are committed to safeguarding the personal information you entrust to us. This policy applies to the Elesto website, located at [website address].

Data Collection

  • Types of Data Collected: When you create an account on Elesto, we collect the following personal information:

    • Full Name (including surname)

    • Email address

    • Phone number

    • Delivery address

  • Methods: We collect data directly through:

    • Account signup form

    • Login portals

  • Purpose: Account data enhances your website experience by:

    • Streamlining the checkout process

    • Saving addresses for faster future orders

Data Storage, Usage, Sharing, and Disclosure

  • Storage: Your personal information is securely stored on our website hosting servers.

  • Usage: We use your data exclusively to enable the functionalities of your Elesto account, expedite order processing, and maintain essential communication.

  • Sharing & Disclosure: We firmly uphold a policy of non-disclosure. Your personal information will never be shared with or sold to any third parties.

Communications with Site Visitors

  • Methods: Communication channels may include:

    • WhatsApp

    • Instagram

    • Phone calls

    • Emails

  • Purpose: We contact customers only for purposes directly related to order processing, fulfillment, inquiries, and customer service.

Service Targeting and Minors

  • No Targeted Advertising: We do not engage in targeted advertising practices using your personal information.

  • Minors: While minors are not prohibited from ordering on Elesto, we do not intentionally collect any personal information beyond what is required for order completion.

Privacy Policy Updates

  • Revisions: We reserve the right to modify our Privacy Policy as needed. Any updates will be reflected on our website with a revised effective date. It is your responsibility to review the policy periodically for changes.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, such as the right to access, rectify, or request the deletion of your information. If you wish to exercise these rights, please contact us.

Contact Information

If you have questions or concerns about our Privacy Policy or your personal data, please contact us at:

Payment Methods

Payment Methods

- Credit / Debit Cards
- Netbanking

- UPI

- Offline Payments

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