Elesto Help Center

Q: How can I contact Elesto? A: You can contact Elesto through our website by filling out the contact form on the "Contact Us" page. Alternatively, you can reach us by phone at 9347290144 during our business hours, Monday through Saturday from 10:00 am to 10:00 pm. We also monitor our email at info@elesto.com and strive to respond to all inquiries within 24 hours. Our team is dedicated to providing excellent customer service and is here to assist with any questions or needs you may have.

To post a Buying Requirement with Elesto, simply log into your account on our website and navigate to the "enquiry now or chat" section. Fill in the required details such as the product name, quantity, specifications, and any other relevant information or you can also send an image Once you submit your requirement, our team will review it and match it with the most suitable suppliers. You will then receive quotations through whatsapp or mail and offers from various suppliers, giving you the flexibility to choose the best option for your needs. Our intuitive platform ensures a seamless and efficient process for posting Buying Requirements, connecting you with top suppliers and streamlining your procurement experience.

No, Elesto does not currently offer Cash on Delivery (COD) as a payment option. We strive to provide our customers with a seamless and secure shopping experience, and as such, we offer a range of secure payment methods including credit card, debit card, and PayPal. Additionally, we have implemented robust security measures to ensure the protection of your personal and payment information throughout the transaction process. We are committed to delivering exceptional service and convenience to our customers, and our diverse payment options are designed to accommodate a variety of preferences and needs. Thank you for choosing Elesto for your shopping needs.

Elesto is Electrical goods multichannel Platform , So qualtiy and trust is our primary goal . And we believe in dispatching the products in the right and perfect condition , and we dispatch only what the customer orders , and not any order products . Thus , we state that We don't take Returns or Do any Exchanges of any products , until or unless there is wrong product delivered or any damaged product is delivered . ​ Cancellation is subject to elesto , if the product is not in stock , we would update the required customer with the stock , and then we can grant a cancellation option . In any other case we can't grant a cancellation , if the product is dispatched or packed .

We ship in 4-14 Business Days . We ship through all the shipping partners available in India . Our shipping Policy states that we will not be baring any kind of shipping cost , Unless or until any shipping offers are ran on particular categories or products . So the Customer or the buyer has to bare the shipping cost , and we will ship according to your request , based on the accessible and easy shipping partner to you , you can directly inform us the partner when we contact you to confirm for the order .